FAQ
Frequently Asked Questions
1. What sizes do you offer?
SimplyHer offers a wide range of sizes to ensure a perfect fit for every body type. Our size chart is available on the product pages, and we recommend checking it before placing your order. If you're unsure, feel free to reach out to us for assistance!
2. How do I know if the clothing will fit me?
We provide a detailed size guide on each product page to help you choose the right fit based on your measurements. If you need further help, our customer service team is happy to assist you with personalized recommendations.
3. What materials are your clothing and accessories made from?
Our products are crafted from high-quality fabrics such as cotton, linen, silk, and other breathable materials to ensure comfort and durability. We carefully select materials to offer both style and ease of wear.
4. Do you offer returns or exchanges?
Yes! We want you to love your SimplyHer purchase. If for any reason you're not satisfied, we offer easy returns and exchanges within 30 days of purchase. Please visit our Returns & Exchanges page for more details.
5. How do I care for my SimplyHer clothing?
To keep your clothing looking its best, we recommend following the care instructions on each product. Most items can be machine-washed in cold water and air-dried to maintain their shape and quality. Delicate fabrics may require hand washing.
6. Do you offer international shipping?
Currently, we offer shipping within Canada only. We are working on expanding our shipping options in the future, so stay tuned!
7. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our shipping partner’s website.
8. How can I contact customer service?
You can contact our customer service team through the contact form on our website. We're here to assist you with any questions or concerns!
9. Are your clothing and accessories suitable for everyday wear?
Absolutely! Our collections are designed to provide the perfect balance of comfort, style, and versatility, making them ideal for everyday wear, special occasions, and everything in between.
10. Can I find SimplyHer products in stores?
SimplyHer products are available exclusively online at trysimplyher.com. We offer free shipping on all orders within Canada!